I switched to windscribe last month because the proton CEO starting spewing politcal BS, and I wanted port forwarding that wasn’t locked behind a shitty GUI.

As far as I was concerned setup was super easy, the VPN speeds were great, and port forwarding worked really nicely. The whole price for a fixed server and port forward, + unlimited data was a bit much (at $95/year) but for the ease of use and speeds I was getting, I was happy to stick with them.

My setup is a always-on server with a 1gbps connection, where yes, I fucking seed my shit, all of it. I have about 30TB of linux ISOs and counting, and it’s rare that my combined upload speed is less than 1MBps, ever.

Which lead me to getting banned from windscribe with no notice or warning in the middle of last week. This lead to me having to spend tracker points to avoid HnR, and i’m also unable to grab any new ISOs until I find a new VPN provider that won’t ban me for actually using the service full time.

I did shoot them an email (after talking’ with their AI bot first), and they were actually helpful enough. The offered to restore support, so long as I promised to not torrent with them again (which, I honestly did promise not to. I’m not sticking with a VPN service that can’t handle me actually using it for what it’s advertised for) and they did unban the account. Whole email chain took about three days to get resolved.

My sticking point is that they still have instructions on setting up torrents on their own website, and that they specifically allow for unlimited data (with the plan i paid for) so long as it’s just one user. I did not break those rules. After clarifying that in the support email, they still said that I was using too much data (despite the unlimited data advertisement) and that torrenting was not allowed on their service.

TL:DR: Windscribe bans you if you use a lot of data, and support says torrents aren’t allowed, despite their website advertising such. Proof in the attached images.

If y’all have any other suggestions for a VPN that allow port forwarding i’d really appreciate it.

    • rumba@lemmy.zip
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 months ago

      I suspect most CEOs are, The vast majority just have enough common sense not to ruin their relations with the 99 percenters.

  • CountVon@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    1
    ·
    edit-2
    3 months ago

    I’d recommend AirVPN. Here’s why I’d recommend them, in their own words:

    No traffic limit. No time limit.

    No maximum speed limit, it depends only on the server load

    Every protocol is welcome, including p2p. Forwarded ports and DDNS to optimize your software.

      • ObtuseDoorFrame@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        It’s funny that you mentioned this, because the crappy website is one of the things that sold me on it. It reminds me of the old internet.

        It’s also surprisingly affordable, I got a 3 year subscription for something like $60. I was during a sale.

    • ArrogantAnalyst@infosec.pub
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      3 months ago

      Came to give AirVPN a shoutout too. Been with them since 7 years. Using both their client and native wireguard kernel module. Very happy.

      • CmdrShepard42@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        Same here. Switched from Mullvad to AirVPN once they dropped port forwarding. I have had several issues with the Eddie client, but wound up dropping it in favor of gluetun and Wiresock with Wireguard configs and have had zero issues.

      • CountVon@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        I switched to AirVPN about 6 months ago and I’ve been really happy with the service. Was previously using NordVPN, which was fine, but I was looking for a VPN provider that offered port forwarding and AirVPN does that. I don’t have hard stats on this, but I do feel that having access to port forwarding has improved my overall torrent speeds since switching.

  • HappyTimeHarry@lemm.ee
    link
    fedilink
    English
    arrow-up
    1
    ·
    edit-2
    3 months ago

    It sounds like they banned you for excessive usage. They allow at least 1tb a month because ive used that amount regularly with them.

    It is a bit misleading for them to be calling it “unlimited” tho

    • Bezier@suppo.fi
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 months ago

      It is a bit misleading

      If it’s limited, it isn’t unlimited. That looks like a lie to me, and not “a bit misleading”.

    • Draconic NEO@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      3 months ago

      It’s not “a bit misleading” for them to call it unlimited and then ban people for using too much data, it’s extremely misleading, almost bordering on scammy. If I were OP I would’ve done a chargeback and switched VPNs instead of begging them for an unban. They deserve it for lying and trying to deceive customers. Vote with your wallet (and chargebacks) if you want companies to stop doing shitty shady like this.

      • Ulrich@feddit.org
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        it’s extremely misleading, almost bordering on scammy

        It’s neither of those things either. “Misleading” indicates their representations were technically true, but it sounds like this is just a straight up lie.

        • Draconic NEO@lemmy.dbzer0.com
          link
          fedilink
          English
          arrow-up
          1
          ·
          3 months ago

          That’s true, they outright lied, it’s not one of those technically true situations they outright lied and said unlimited and ban people for going over an arbitrary data limit, not even temporarily cutting off connection, outright suspending their accounts.

      • DaGeek247@fedia.ioOP
        link
        fedilink
        arrow-up
        1
        ·
        3 months ago

        The unban was just to check if the refund process would go through. Since it didn’t then I did a chargeback.

        • Draconic NEO@lemmy.dbzer0.com
          link
          fedilink
          English
          arrow-up
          1
          ·
          3 months ago

          That makes sense, best to try and give them a chance before going the ugly route. I do try and point this out since there are a lot of people who believe you should never EVER do a chargeback since companies, especially the sleazy ones claim it’s not allowed or broadly illegal (likely because if people were more inclined to do it, they’d be in big trouble).

    • fubbernuckin@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      0
      ·
      3 months ago

      I don’t think this is misleading. Misleading is when you use technically true facts to draw someone towards an incorrect conclusion. Calling a plan unlimited then having a limit is more like fraudulent if you ask me.

      • rogue@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        0
        ·
        3 months ago

        Buried deep in the terms of service where nobody will ever read will be a “reasonable use” clause. That’s the justification for why it wouldn’t count as a fraud.

        I do agree however that as a consumer we are constantly being defrauded by corporations free to do whatever they wish without repercussions.

  • GingerBreadMan@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    1
    ·
    3 months ago

    Switch to ProtonVPN, they don’t have any problem with Torrents and allow unlimited bandwidth usage. Windscribe can go fuck themselves

  • katy ✨@lemmy.blahaj.zone
    link
    fedilink
    English
    arrow-up
    0
    ·
    3 months ago

    Windscribe encrypts your browsing activity, blocks ads, and unblocks entertainment content

    so that was a lie

  • Darkassassin07@lemmy.ca
    link
    fedilink
    English
    arrow-up
    0
    ·
    3 months ago

    Meh, switch to usenet. Download as much as you want, at max bandwidth 100% of the time, with 0 need for a vpn and no obligation to re-seed content for months on end.

    • spooky2092@lemmy.blahaj.zone
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 months ago

      Do you have a guide or something to get started? I’ve considered doing this a couple of times, but haven’t had the bandwidth to dig in and figure it out.

  • gamer@lemm.ee
    link
    fedilink
    English
    arrow-up
    0
    ·
    edit-2
    3 months ago

    Since y’all probably know more about VPNs than me, is Mullvad any good? I bought them to use for torrents, though haven’t tried seeding anything yet. I assume they’re good with that?

    Also, anyone know if they’re run by MAGA creeps?

  • Xanza@lemm.ee
    link
    fedilink
    English
    arrow-up
    0
    ·
    edit-2
    3 months ago

    You’re going to be very hard pressed in finding a VPN that supports torrenting. People abuse it. That’s why mullvad pulled port forwarding support.

    Additionally people misinterpret what they can do even if their VPN does support torrenting. It’s still illegal to use their service to torrent anything other than legal torrents…which almost no one does, which is why VPN providers aren’t lining up to show their support for the torrent network.

    There are no services available to you that allow you indiscriminately to torrent illegal content. It’s always illegal and against TOS to torrent someone elses IP.

    • maus@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      0
      ·
      3 months ago

      Every part of your comment is wrong or false. Air, O, Proton. There’s 3 that are “mainstream”.

      There’s multitudes of smaller providers that allow it.

      Mullvad removed it because of CP and extremist content being hosted behind mullvad. It had nothing to do with torrenting as they had no problem with it for the many years.

      Many countries don’t even acknowledge DMCA. Some have their own that have higher criteria for enforcement like the NL, others just don’t care. Hosted many things out of Vietnam, Kosovo, Hungary, etc.

      • Xanza@lemm.ee
        link
        fedilink
        English
        arrow-up
        0
        arrow-down
        1
        ·
        3 months ago

        It’s evident to me that you’re either stupid, or lack the ability to read. You make up your mind on which is which.

        It’s not possible for a company, no matter where they are in the world to permit users to do things which are illegal. Period. Proton cannot allow their users to use their VPN to use the torrent network to download IP. As with any company anywhere in the world. To live in some state of reality to be unable to acknowledge this is the most insane shit I’ve ever seen in my life. You literally are living outside of reality here… The sheer level of stupidity here is fucking insane to me, so I’ll try one last time to put it into perspective for you;

        I’ve said “Murder is illegal, no matter where you are. You can’t just kill people” and you’ve said quite unironically “GLOCK allows their customers to kill people, they’ve made murder legal.”

        Do you genuinely not see how fucking idiotic and stupid you sound?

        Many countries don’t even acknowledge DMCA.

        This also has nothing to do with DMCA–which is a US law and cannot be enforced in other parts of the world. As I’ve said from the very beginning, theft of IP (torrent or otherwise) is individually illegal in all but less than 5 countries on this planet… It doesn’t matter how you do it, or where you do it. It’s always going to be illegal because all of the countries from which these VPN providers originate, it’s illegal in those countries.

        I’ve done my very best to explain this very simple concept to you–that you can’t break the law just because you’re behind a VPN and they don’t actively pursue you for every little infraction–but if you still don’t understand it after all this, then do us both a favor and just take a vow of silence for the rest of your pitiable life.

        I mean Jesus Christ.

  • Arcane2077@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    0
    ·
    edit-2
    3 months ago

    Thanks for the warning!

    I’m not trying to convince you either way, but can you point to the ‘political BS’ Proton guy said that made you flip? I use Proton and also veer hard left wherever politics are concerned, and I personally think the whole thing is way overblown. I may have missed something though, happy to hear otherwise, because in my understanding all he did was soft-endorse someone who identifies as republican at the moment

    • Ilandar@lemm.ee
      link
      fedilink
      English
      arrow-up
      0
      ·
      3 months ago

      Everyone bases their opinion off that one out-of-context tweet, but if you actually take the time to evaluate the context you’ll find it’s extremely unlikely that Andy Yen (Proton CEO) is a “Trump supporter”. At worst, he is a rationalist who wants to continue Proton’s work with the US administration regardless of who is president, rather than having a tantrum and trying to virtue signal boycott and achieve nothing for 4+ years. Unfortunately a lot of people on the left would rather circlejerk in their online cope chambers like Lemmy and Bluesky rather than actually engage with reality.

  • DaGeek247@fedia.ioOP
    link
    fedilink
    arrow-up
    0
    ·
    3 months ago

    Wasn’t sure if this was the right place, but I figured someone should know about this. For what it’s worth, I would actually recommend windscribe if you don’t plan on doing torrents all the time, or you have sub 1gbps internet. Just sucks that I hit their “unlimited” internet limits on my home connection.

    They have a page on their site about chargebacks. They’re confidant they’ll win them, but they still ban because it costs them money. I’ve done one anyways; as far as my reading of their tos goes, I was in the right. Might as well make this experience cost both of us money, instead of just them.

    Their guide for using torrents with their service; https://windscribe.com/knowledge-base/articles/using-windscribe-with-torrent-clients/

    Their FAQ on bandwidth and chargebacks: https://windscribe.com/knowledge-base/articles/why-did-my-account-get-disabled/

    • morrowind@lemmy.ml
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 months ago

      Lmao I like the tl;drs on TOS page. Some of them are a little reductive, but it’s still better than making it a giant illegible block

    • Sir_Kevin@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      3 months ago

      The fact that they have anti-chargeback wording on their public website speaks volumes. I bet they have anti-union posters in their breakroom too. Fuck this company!