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typically aren’t paying employees to do shop for you
The employees are paid hourly to be at work and do what they’re told, basically. It’s not like asking an employee to pick groceries for an order costs the company extra. The employee is already being paid to be there whether or not they pick your order.
The fee is being charged because they know you will pay it, not because it’s an extra cost.
Ignorance is not stupidity.
Despite this being reported on tech news, most people won’t even be aware that it’s a thing because most people won’t actually read about it. And the majority of gamers probably don’t even know what a kernel is or why an anti-cheat with elevated privileges would be a bad thing.
Most people buy their computers with Windows preinstalled and probably couldn’t tell you if the CPU is Intel or AMD.