

Well, lucky for them their fields aren’t under constant attack by droves of idiots constantly being catered to. There is no watering down of those fields in the name of “user friendliness”.
Also, they don’t expect people to understand their field, but people don’t interact and touch legal stuff or doctor stuff on a daily basis like people do with computers. If they did, then they would no doubt feel the same way about idiots who can’t grasp the basics and refuse to learn the slightly more advanced shit.
It’s 2025. There’s no reason for anybody - but especially the older group - to not know what the start button is, or keyboard shortcuts for copy and paste, for example.
Man, where to even start on this…
“Watering down” is the MS approach to design - take all the power user features, and make them less useful and less efficient to use (or just get rid of them altogether). It’s a slow burn to “Take that to the nearest certified Microsoft Store so they can repair it for you”.
The entire design is focused around making things HARDER to use. Less reliance on a terminal, dynamic menus whose contents are clusterfucked into little panels instead of proper menus. Hell, look at the Printers dialogue in Windows 7 and prior, then compare that to the trash they’ve thrown in Win 10 and 11. Everything is designed to look flashy, and be as impossibly inefficient to use. But it looks less intimidating, so stupid users love it!
Not sure where you’re from, but when I get a flu shot, I sit in a chair and somebody who knows how to administer the shot gives it to me. I also don’t get a flu shot for several hours a day several days a week. Same with leases, I may sign one every few years at most, and if it’s for something serious then I would get a lawyer involved. That said, I am at least competent enough to sit in the chair and get the shot without asking “what’s a chair? How do I sit? Where is my arm?” Likewise, I can read a lease and not have to ask “What is a lease? What is a signature? How do I sign this page?” I can’t say the same about people in 2025 who say “What’s the start button?” or have no idea that decades-old shortcuts like ctrl+c and ctrl+v are things.
Also, if you consider the amount of marketing and exposure to computers that people have had by now, yes, I would expect just about everybody to know what the fuck a Start button is. Shit, if you hold your mouse over it, I’m almost certain it even pops a tooltip that says “Start”. Some of these people have worked at this same company for decades, and have no doubt touched generations of Windows software.
As for how to copy/paste on those older computers - I guess it depends on how you’re accessing them as to whether or not you even can copy/paste. But at the same time, I wouldn’t be nearly as frustrated if somebody wasn’t quite sure how to navigate through something that isn’t as commonplace as a Windows computer - you might as well say you’re “not very competent with pencils and paper”.