Even at stores that have this feature, I rarely see people use it. It’s clearly not an experience that people flock to.
OTOH, on the rare occasion I’ve visited a Walmart in the past 10 years, I have a 100% rate of checkout taking an absurdly long time. Everyone there just seems to accept it like they have no choice.
All of the consumer lines are pretty bad these days. Acer has a reputation for being unreliable (backed by some data from SquareTrade ~10 years ago). HP is just as bad, in mostly the same ways, but has avoided the reputation.
Reliable laptops are the enterprise lines - Dell Latitude/Precision, HP Elite Book, and Lenovo Thinkpad. But they are significantly more expensive when buying new.