That’s literally the train I use everything I get to uni (and back).

Well, return it. While being refurbished, it doesn’t necessarily need to be in perfect shape, it still needs to work as it would when you buy it originally.

Thanks for the nice answer. I see it the same. I can imagine this is a cultural thing, and if you have that many bad experiences with customers, I can get why you have a prejudice of someone knocking at the door, but as you said, there still are important reasons why someone might do this, and you never know their true intentions.

However, I originally didn’t think that they were aware that the store is closed (I experienced the same when a store closed earlier than stated on the sign and online), in which case it’s just nice to explain them. But if they knew about it and just wanted some personal acknowledgement or even trying to still get served, of course that’s really awful.

(I also edited my post to make this more clear).

Hey, I edited my post. I’d appreciate if you could tell me what you think about the edit. But to summarize it, I thought that they didn’t know the store is closed and tried to put myself in their shoes (in that situation it wouldn’t hurt to just clarify it). Of course if they knew that the store is closed, and just wanted some personal acknowledgement, that’s ridiculous. And if they wanted to push the worker to still serve them or something like that, that would have been really awful.

Some people here told awful stories about customers, and if that’s the baseline, I can understand why you have a bad prejudice against someone knocking at the door. This might also be a cultural thing. But I still usually think that it’s not good to ignore them (and you can never know their true intentions), there can be valid concerns (e.g. I once lost a wallet inside a store and was very grateful for the staff to help me).

I responded to every other comment with a clarification, maybe read one of those. Summarized, I originally thought they weren’t aware of it and it doesn’t hurt to clarify, and just tried to put myself in their shoes. But if they know that the store is closed, of course this is ridiculous behaviour.

Although I generally think it’s still better for the staff to acknowledge such a customer, e.g. I lost a wallet in the store before and luckily they helped me get it.

It also seems that a lot of customers in the US(?) are pretty awful which means that a person behaving like that might probably be respectless or even order the staff to still serve them, which of course is not okay. In my experience, if someone is knocking, they usually have a valid reason, why is also why I might see this differently than other people.

I actually don’t mind being downvoted. I think this kind of groupthink where everyone cheer each other on and the whole group gets to one strong opinion (that might not be that good) is really bad. And I take some kind of pride in resisting that and just posting an unpopular opinion I think is right. On Reddit I once had -200 for being against torture and death penalty (context: child rapist). The only thing that actually hurts me is being personally insulted (like by @butwhyishischinabook@lemmy.world). I don’t know why someone would just do that and not try to understand me first :/

No, it isn’t. I also originally thought that they were not aware of the store being closed, which makes me more sympathetic towards the customer. But if they really just wanted the staff to personally tell them no, it’s really petty. (although I don’t think it’s deserving of the hate they get here, I don’t like this groupthink of all people turning onto one, especially if you never know the background and thought process of a person).

I originally thought about someone not knowing the store is closed and being confused, and then it just doesn’t hurt to clarify. Of course if they were aware that the place is closed, then this is pretty ridiculous (especially such a one star review is just awful). I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online, and I was thankful for the clarification.

Maybe this is also a cultural thing (I’m not from the US), but it seems like many customers there are… worse. I personally always see the service worker as a human and try to be as respectful and appreciating as possible, and would assume most do the same. If I were knocking (because I am confused or didn’t see the signs), I’d just say something like “Oh thanks, I’m sorry I didn’t know” (honestly, them doing nothing also tells it, I’d just find it a bit rude), but never in my mind think about trying to talk them into doing something for me. Apparently some here assume people in the US would do that.

But honestly, I still think that not acknowledging the customer is not the best idea, although for a different reason. I once lost a wallet in a restaurant and also had to knock. Luckily the staff there was really nice and they let me in to get it, but I’d felt pretty awful if they didn’t.

I think you shouldn’t just prejudge and categorize someone without knowing their thought process. Just because someone knocks on the door after the store is closed, it doesn’t mean they’re a “flaming asshole”. E.g. I also also knocked at a store at such a point because I lost my wallet inside the store. (Luckily, the people there were really nice and opened it so I could search for it.) Most customers are just… people. Maybe that’s a cultural difference (I’m not from the US), but as I customer, I always see a store worker as a human and engage respectfully, and at least most people I know do the same. Doing something like pushing them to do something they can’t do is awful behaviour, but I don’t see why you would expect that from a customer or think every customer is an asshole like that.

And about the original comment, I thought they weren’t aware that the store is closed and just confused, and then it doesn’t hurt to clarify. Of course if they wanted to be served after hours, this would be pretty ridiculous.

(And I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online.)

I’m jut copy pasting my other comment:

They stated it was closed, not that they knew it beforehand. And while I personally wouldn’t behave that way and definitely wouldn’t make such a review, I just tried to put yourself in another person’s shoes. If they know that the store is closed, of course this is pretty ridiculous behaviour, but I originally thought about someone not knowing the store is closed and being confused, and then it just doesn’t hurt to clarify.

I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online.

They stated it was closed, not that they knew it beforehand. And while I personally wouldn’t behave that way and definitely wouldn’t make such a review, I just tried to put yourself in another person’s shoes. If they know that the store is closed, of course this is pretty ridiculous behaviour, but I originally thought about someone not knowing the store is closed and being confused, and then it just doesn’t hurt to clarify.

I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online.

Do you really need to personally insult me -.-

I personally wouldn’t behave that way and definitely wouldn’t make a review, but it just takes a bit of empathy to try to put yourself in another person’s shoes. Especially when I thought about someone not knowing the store is closed and being confused, it would be good to just clarify (I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online).

And even if that’s not the case here, there’s no reason to directly villainify and insult me without knowing any of my thought process.

I’m sorry, but… no. Like, if you don’t know it’s closed and people do see you and just say nothing, that’s just… not nice. It takes three seconds to shake their head or say we’re closed something.

LONG EDIT: Trying to explain myself a bit as this got many negative comments. (I also said most of this in responses to people answering this).

I originally thought that they didn’t know the store is closed, and just tried to put myself in their shoes. In that case, it just doesn’t hurt to clarify by the staff and I can get the frustration of being ignored. I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online, and I was really grateful for the staff to clarify. Of course, if they know that the store is closed and just demanded some kind of personal acknowledgement, this is pretty ridiculous behaviour. And I personally definitely wouldn’t behave like that (or even write such a review).

I also think that it’s still good if the staff responds to someone knocking at the store. This doesn’t mean that they are an “asshole that demands to be served”. I personally also did this at one point because I lost my wallet inside the store. Luckily, the people there were really nice and opened it so I could search for it. I was really thankful, and the day would have been really horrible if they ignored me.

In the end, I think this also might be a cultural thing. Many people answered with stories of awful entitled customers that demanded ridiculous things. If this is your base experience, maybe you have other prejudices against someone knocking at the door.
As a customer, I always see a store worker as a human and engage respectfully, and most people I know do the same. I hope this is true for most people. Therefore, if someone knocks, it seems reasonable that they have a valid concern and / or are confused. But of course, if someone would do that just to push a store worked and asking them to do something they can’t do, that would be absolutely awful behaviour.

If you live in the EU at least, I’m pretty sure much of this outright evil stuff Reddit is doing is illegal. If you want to delete your account and comments, they have to let you.

Saying our own product is the best is like… almost every advertisement

What the fuck… how can people in the US live with something like that? And how does this not massively hurt her chances?!

That fact makes it so much weirder

Isn’t that how every automatically sensing faucet works?

you can still talk to friends, but not about the vacation

Hmm… interesting. I think I’d still yes, but as I really enjoy talking to friends about things I currently do, rather reluctantly (and not for a very long one).

With your explanation, I can see how you get to that interpretation, although mine would probably different (mainly because I associate post with A: showing it to a larger group simultaniously and B: having a picture or video (but that’s just due to my personal media usage)).
I think I might place the line between a small group of friends you tell it and a larger public Discord server(?) as that mostly feels like the difference between privately talking and posting it to a bigger audience, but it’s complicated.

it’s more ‘would you go on a vacation and just enjoy it, or do you only want to go on vacation so people know you went?’ yeah, that makes sense. I see. I mean I would definitely go to a vacation to enjoy it (and not to show it off or something, in fact my last Instagram post is now over a year ago and I don’t really use Twitter or other personal social media like that). But not talking about it would still be hard as I basically talk to people every day about what I’m doing, where I’m going, what projects I’m working on, etc. So having to stop sharing that would be different to my usual way how I spend time with people. (But I’d just do it all afterwards, often in vacations I don’t have much time anyways to talk to people about it and just catch up later in a longer talk.)

Shitposting on Lemmy would still be a post and prohibited though

The problem is that there is no clear definition of a post. Sure, a tweet or an Instagram is a post. A private message to a friend is probably not a post. But what if you send images of your vacation in a discord server with many friends? The line gets fishy, and if I couldn’t talk to friends, independently to the trip itself, while on vacation, I would also say no.