Nah, that’s just a cop-out if not an outright strawman.

It’s not surprising here on Lemmy, but on pretty much every other site I’ve ever mentioned issues I’ve had with Amazon, the replies would be filled with people claiming it is the best customer service, that they’ve never had any issues with Amazon at all, and that it must be something I did to cause the problem.

Personally I stopped using Amazon on a regular basis almost a decade ago after it was clear that the company I first started using back in the mid 2000s was irrevocably changed for the worse.

Earlier this year one of my relatives came for an extended visit. We were discussing what we might have for dinner that week and both of us were on board for the same ingredients, such as asparagus. My relative was also happy with the video services I’m currently subscribed to because I have a couple options they don’t have at home, so they were telling me about how they were rewatching some older Harrison Ford movies. And then there’s the age-old (or old age) conversations about our current health issues.

In the following days, my relative kept bringing up the fact that their phone and tablet are listening to our conversations. Proof? After we had the food conversation, their news feed was suddenly filled with asparagus recipes. They were also getting ads for more Harrison Ford content on the service that they don’t subscribe to. And to top it off, they were seeing ads for a prescription my dog takes but that they had never even heard of before our conversation the day or two before. Isn’t it obvious? They’re listening to our conversations.

To me this was easily explainable by Occam’s Razor. All our devices are on the same IP address. After we discussed the asparagus I went online that night and did a search for asparagus recipes. And when we were talking about my dog’s health condition, I used my phone to look up the active ingredient because I couldn’t recall off the top of my head. Plus, when Hulu or whatever random service sees you’re watching a lot of Harrison Ford movies, it makes sense they’d advertise others you might like.

That makes a lot more sense and is a lot less complicated of an explanation than “our devices are always recording our conversations and uploading them to the internet as a basis to send us advertisements”.

Sure it’s technically feasible, but if it were happening, surely they would be a lot more incontrovertible proof than a questionable and likely misinterpreted news source that seems to be more of a “sly” advertisement for a tech solution that the big players aren’t actually using.

I don’t really ever travel with my laptops, at least not to put them in bags. I think the Mac laptops had a known issue with defective batteries, though.

It’s true! My last mac cost me nothing because it was provided by my job. And the case popped open after the battery swelled within a year of me getting it, something my personal laptops have never done before.