Your family isn’t dumber than average.
Uu tech folks tend to forget/overlook that most people are clueless as to how mobile devices work. I have IT friends who know practically nothing about the Android file system, or how apps store (but don’t sync) data, for example. And these are people designing/implementing/supporting complex systems.
Most people can’t be bothered if there’s more than one or two steps. I can’t walk my “70 year old uncle” through configuring an app on his phone, over the phone. The stuff he says he sees make no sense at all. I’m like “no, that’s not what you should see, what did you click on”?.
You buy as much space as you’ll need in the next few years and make a plan for proper duplication/backup, such as 3-2-1 Backups.