How is this even possible in 2024? I realize Rochester isn’t exactly a major metropolis, but we’re in the middle of town! It’s not like they’re relying on Hughesnet or something.
Also, it’s not that they’re cheaping out on us either. The owners live upstairs. This is a duplex.
When I worked for a WISP, we guaranteed speeds up to 100 Mbps up and down. Most of the tests done after installation were about the same as what I get at home on cable from Xfinity (only terrestrial option here). If they weren’t, it usually meant we fucked up and probably knocked the dish out of alignment while tightening it. However, at some point we lost hundreds of users because a building was constructed right in front of the tower facing all those customers and the big guys in engineering were scrambling to move the tower to the new building which was taller than the one we had our equipment on.